11 Apr Our Response to COVID-19
Our Response to COVID-19
For more than 5 years, customers have been at the very heart of everything we do at Manifest Multimedia. We take the trust you place in us very seriously, and we understand that the work we do matters to you and to your ability to protect your business.
We would like to reassure you that, as of this moment, we do not anticipate disruption from COVID-19 on our ability to deliver our solutions to our customers anywhere in the world. We have developed thoughtful procedures for responding to emergencies and maintaining business continuity.
Our platform infrastructure has redundancy built-in to continue to maintain our
up-time Service Level Agreements. In addition, our Technical Support experts will continue to be available for you 24 hours a day, 7 days per week. We are available via phone, email and chat. Please refer to our Technical Support page for more information. We have always embraced a distributed workforce and has long empowered our employees to work remotely. We’ve invested in a technology infrastructure that enables our employees to work securely and effectively from any location in the world, and have practiced doing so for some time.
In moments like these, transparent communication is more critical than ever. Please do not hesitate to reach out to us on how we can best support your crisis needs. We are here to support you and will maintain open communications with our entire community of customers, partners and employees as the situation continues to evolve.